Box Office & Will Call
The BankPlus Amphitheater Box Office is located at the main entrance, facing Snowden Lane.
Box Office Information
For general box office information and questions, please call (901) 577-9090.
Box Office Hours
The box office is open from 10am – 4pm on event on-sale days, and from 12pm – until the headliner starts on the day of the event.
Click here for our updated box office schedule.
Will Call will be available for pick up beginning at 12:00 noon the day of the show. Will Call tickets may not be picked up prior to the day of show.
Please bring a valid photo ID and the credit card used to purchase will call tickets. The name on the ID, credit card & will call ticket account must match. Will call tickets will not be released to anyone other than the individual listed on the account.
BankPlus Amphitheater is a handicap accessible venue. For accessible seating options, please contact the box office at (901) 577-9090.
Types Of Payment Accepted
Cash, Visa, Master Card or Discover.
Lost Tickets, Refunds & Exchanges
BankPlus Amphitheater is not responsible for lost or stolen tickets. Please contact Ticketmaster at 800-745-3000.
All events are held rain or shine. There are no refunds or exchanges for tickets purchased. In the event that a show is cancelled or rescheduled for a later date, tickets may be refunded through the original point of purchased.
Ticketing / Resale & Scalping
In order to avoid problems with counterfeit, stolen, void or invalid tickets we encourage all patrons to purchase tickets through Ticketmaster, Ticketmaster.com and LiveNation.com or directly from the BankPlus Amphitheater Box Office.
BankPlus Amphitheater is not obligated to recognize, honor or receive for admission tickets purchased from a source other than the BankPlus Amphitheater Box Office, Ticketmaster or its authorized outlets. There will be no refunds and no exchanges. Tickets obtained from sources other than any Ticketmaster outlet may be lost, stolen or counterfeit tickets and in such cases will not be honored. Re-selling of tickets by private parties is prohibited on the BankPlus Amphitheater property and is subject to confiscation and arrest.